Goma Serena Hotel
+49 photosAbout this hotel
Luxurious Accommodation
Located in Goma, the Goma Serena Hotel offers a 5-star experience with top-notch amenities. The hotel boasts a shared lounge, terrace, restaurant, and bar for guests to unwind and socialize.
Relaxation and Wellness
Guests can enjoy a year-round outdoor pool, fitness center, sauna, and garden, perfect for relaxation and rejuvenation during their stay. The property's serene ambiance provides a peaceful retreat for travelers.
Exceptional Service
With multilingual staff fluent in English, French, and Swahili, guests can expect exceptional service and assistance 24/7. The hotel also offers free shuttle service, room service, and free WiFi for added convenience.
Experience luxury and comfort at Goma Serena Hotel. Book your stay now for an unforgettable getaway.
What guests say
Fabulous 8.6/10 · summarised by AI from 47 reviewsPolicies & good to know
Amenities (90)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
- ✓Pool bar
- ✓Spa/wellness center services
- ✓Kids' pool
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Barber/beauty shop
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport shuttle (free)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Kids' outdoor play equipment
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Designated smoking area
- ✓ATM/cash machine on site
- ✓Higher level toilet
- ✓Shallow end
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Aerobics
Location
B.P. 90, Goma, Nord Kivu, R.D Congo.