GemSuites Riverside Serviced Apartments and Hotel, Nairobi
β β β β β Β· Riverside Lane off Riverside Drive, Nairobi Β·
+73 photos
About this hotel
Luxurious Amenities and Services Discover the ultimate relaxation with our spa center, sun terrace, and en-suite bathrooms featuring spa baths and premium toiletries.
Poolside Paradise Unwind by our year-round outdoor pool and enjoy picturesque views while sipping on your favorite drink from the bar.
Convenient Location Located in Nairobi, our hotel is just steps away from Embassy of the Kingdom of the Netherlands and a short drive from Jomo Kenyatta International Airport.
To book your stay at GemSuites Hotel and Serviced Apartments Riverside, contact us now.
What guests say
Fabulous 8.1/10 Β· summarised by AI from 145 reviews
π Spacious apartmentsπ Helpful staffπ Good breakfast options
β οΈ Uneven mattress comfort
β οΈ Inconsistent service times
β οΈ Cleanliness issues
Cleanliness
7.1
Service
8.5
Location
9.1
Room Quality
7.5
Amenities
8.1
Value for Money
9.0
Food and Beverage
8.1
Overall Experience
7.5
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets: Pets are not allowed.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Amenities (119)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βHot tub/Jacuzzi
βSauna
βMassage services
βSpa/wellness center
βHammam
βOutdoor pool
βPool bar
βSpa/wellness center services
βFence around pool
βSteam room
βFitness/spa locker rooms
Fitness & activities
βFitness facilities
βFitness center
βGolf course
βYoga classes
βFitness classes
Food & drink
βRestaurant
βRoom service
βBBQ facilities
βBar
βBreakfast in the room
βBarber/beauty shop
βKid meals
βSnack bar
βVending machine - drinks
βVending machine - snacks
βCoffee Shop on site
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βFree Parking
βAirport shuttle
βPrivate parking
βAirport shuttle (additional charge)
βShuttle service (additional charge)
βShuttle service
Beach & outdoors
βTerrace
βGarden
βSun terrace
βOutdoor furniture
βSun loungers or beach chairs
βPicnic area
βSun umbrellas
Family
βFamily rooms
Services
β24-hour front desk
βLaundry
βLuggage storage
βDry cleaning
βDaily housekeeping
βConcierge service
βGrocery deliveries
βLaundry washed per local authority guidelines
Business
βBusiness center
βFax/photocopying
βMeeting/banquet facilities
Safety & security
βBaby safety gates
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βKey access
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βSoundproof rooms
βNon-smoking throughout
βShared lounge/TV area
More
βExpress check-in/check-out
βFacilities for disabled guests
βIroning service
βPacked lunches
βPrivate check-in/check-out
βDesignated smoking area
βSpecial diet menus - on request
βATM/cash machine on site
βLockers
βKid-friendly buffet
βEvening entertainment
βNightclub/DJ
βHot spring bath
βWine/champagne
βFruits
βShallow end
βBeauty Services
βManicure
βPedicure
βPersonal trainer
βHair Salon Services
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies