Four Points by Sheraton Cuenca
+27 photosAbout this hotel
Luxurious Stay at Four Points by Sheraton Cuenca Hotel
Convenience at Your Doorstep
Located within the largest shopping center in the city, Mall del Río, with direct access to over 200 stores, food court, and cinemas. Perfect for avid shoppers and entertainment seekers.
Top-Notch Amenities
Enjoy a comfortable stay in rooms equipped with modern conveniences like air conditioning, 40” LCD TV, and a coffee maker. The hotel also offers 24-hour reception and room service, catering to all your needs.
Relaxation and Recreation
Unwind at the gym on the terrace, take a refreshing dip in the swimming pool overlooking the city, or pamper yourself at the sauna, Turkish bath, and whirlpool. Perfect for rejuvenating after a day of exploration.
Experience the ultimate blend of comfort and convenience at Four Points by Sheraton Cuenca Hotel. Book your stay now for a memorable getaway.
What guests say
Superb 9.2/10 · summarised by AI from 1,253 reviews- ⚠️ Noise from the surrounding area
- ⚠️ Some amenities were lacking or unavailable
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (77)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Indoor pool
- ✓Steam room
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Kid meals
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (free)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Wine/champagne
- ✓Fruits
- ✓Pet bowls
- ✓Pet basket
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
Location
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca