Family Hotel Serena
★★★★ · via Crosare 15, Andalo ·
+73 photosAbout this hotel
Spectacular Mountain Views
Experience the beauty of the Dolomites from the Serena Hotel in Andalo. Just 300 meters from the Paganella ski slopes, this mountain retreat offers more than just a scenic location.
Gourmet Dining and Wellness
Indulge in a culinary journey at the hotel's restaurant with 3 menu options and weekly gala dinners. After a day of skiing or hiking, unwind in the spa's sauna, Turkish bath, or book a relaxing massage.
Comfortable Rooms and Delicious Breakfast
Each room offers stunning views, an LCD TV, and a private bathroom. Start your day with a delicious buffet breakfast featuring pastries, cakes, and cold cuts.
Ready to experience a perfect mountain getaway? Book your stay at Serena Hotel now!
What guests say
Superb 9.3/10 · summarised by AI from 54 reviews👍 Excellent service👍 Great food variety👍 Clean and spacious rooms
Policies & good to know
Children welcomePets allowedParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for € 25 per person per night when using an available cot. Children up to and including 12 years old stay for € 25 per person per night when using an existing bed. Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 2 rooms, different policies and additional supplements may apply.
Amenities (120)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Heated pool
- ✓Indoor pool
- ✓Indoor pool - seasonal
- ✓Spa/wellness center services
- ✓Kids' pool
- ✓Steam room
- ✓Fitness/spa locker rooms
- ✓Pool cover
Fitness & activities
- ✓Games room
- ✓Table tennis
- ✓Board games/puzzles
- ✓Bike tours
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
- ✓Accessible parking
- ✓Electric vehicle charging station
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
- ✓Sun umbrellas
Family
- ✓Family rooms
- ✓Children's playground
- ✓Babysitting/child services
- ✓Kids' club
Services
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Public transport tickets
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Express check-in/check-out
- ✓Cycling
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Skiing
- ✓Packed lunches
- ✓Ski storage
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Indoor play area
- ✓Kid-friendly buffet
- ✓Evening entertainment
- ✓Ski school
- ✓Ski equipment hire on site
- ✓Ski pass vendor
- ✓Entertainment staff
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Strollers
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Thermometers for guests provided by property
- ✓Walking tours
- ✓Key card access
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Broadcast Live sport events
- ✓Temporary art galleries
- ✓Happy hour
Location
via Crosare 15, Andalo
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 11:00 PM
Check-out by 10:00 AM