Fairmont The Norfolk
★★★★★ · Harry Thuku Road, Nairobi ·
+73 photosAbout this hotel
Luxurious Colonial Building Accommodation:
Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views.
Dining Variety and Wellness:
Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities.
Convenience and Cultural Exploration:
Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport.
Book now for an unforgettable stay at Fairmont The Norfolk!
What guests say
Fabulous 8.8/10 · summarised by AI from 429 reviews👍 Friendly staff👍 Excellent location👍 Fabulous food
- ⚠️ Rooms need upgrading
- ⚠️ Lighting in bedrooms is insufficient
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for US$0 per person per night when using an available cot. Children up to and including 17 years old stay for US$0 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
- Parking: Free public parking is possible at a location nearby (reservation is not needed).
Amenities (99)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Health or beauty spa nearby
- ✓Swimming pool
- ✓Sauna
- ✓Massage services
- ✓Steam room
- ✓Free pool cabanas
- ✓Pool sun loungers
- ✓Exercise/lap pool
Fitness & activities
- ✓Fitness facilities (surcharge)
- ✓Board games/puzzles
- ✓Golfing on site
- ✓Game drive nearby
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Snack bar/deli
- ✓Hosted evening meal (reserve)
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Car hire
- ✓Shuttle service (additional charge)
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Secured parking
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Beach umbrellas
- ✓Japanese garden
Family
- ✓Family rooms
- ✓Supervised childcare/activities
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Concierge service
- ✓Front desk (limited hours)
- ✓Housekeeping on request
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Guest education on local ecosystems and culture
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Evening entertainment
- ✓Fruits
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Happy hour
- ✓ATM/banking
- ✓Shopping on site
- ✓Concerts/live shows
- ✓Art gallery on site
- ✓Wine release events
- ✓Reception hall
- ✓Swimming nearby
- ✓Vegetarian menu options available
Location
Harry Thuku Road, Nairobi
Book your stay
Your stay
No dates selected.
Check-in from 12:00 PM until 12:00 AM
Check-out by 12:00 PM