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Fairmont Empress Hotel

★★★★★ · 721 Government Street, Victoria ·

About this hotel

Luxury Overlooking Victoria’s Inner Harbour

Historic Elegance: The Fairmont Empress Hotel offers elegantly decorated rooms with plush seating areas and picturesque windows.

Relaxation and Dining: Enjoy extensive spa treatments at Willow Stream Spa and indulge in traditional afternoon tea with a view of the harbour.

Convenient Amenities: Swim in the indoor pool, admire the Victorian architecture, and explore nearby attractions like the Royal British Columbia Museum and the Maritime Museum of BC.

Book now to experience the charm and luxury of The Fairmont Empress Hotel!

What guests say

Fabulous 8.9/10 · summarised by AI from 2,058 reviews
👍 Friendly staff👍 Great location👍 Beautiful grounds
  • ⚠️ Plumbing issues
  • ⚠️ Insects in bathroom
  • ⚠️ Confusing elevator system
Cleanliness
8.1
Service
9.6
Location
9.6
Room Quality
8.6
Amenities
8.6
Value for Money
8.6
Food and Beverage
9.1
Overall Experience
9.1

Policies & good to know

Children welcomePets allowed

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children up to and including 17 years old stay for free when using an available extra bed. Adults stay for CAD 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are allowed. No extra charges.

Other

  • Groups: When booking more than 4 rooms, different policies and additional supplements may apply.
  • Internet: WiFi is available in all areas and is free of charge.
  • Parking: Public parking is possible on site (reservation is not needed) and costs CAD 35 per day.

What's nearby

✈️ 25 km from Victoria International Airport (YYJ)

  • British Columbia Parliament Buildings0.2 km
  • Victoria Inner Harbour0.2 km
  • Butchart Gardens23 km
  • Royal BC Museum0.3 km
  • Beacon Hill Park1 km
  • Victoria Chinatown (Fan Tan Alley)0.4 km
  • Fisherman's Wharf1 km
  • Craigdarroch Castle1.4 km

Amenities (91)

Internet

  • WiFi available
  • Free WiFi

Pool & wellness

  • Swimming pool
  • Hot tub/Jacuzzi
  • Sauna
  • Massage services
  • Spa/wellness center
  • Heated pool
  • Indoor pool
  • Kids' pool
  • Steam room
  • Fitness/spa locker rooms

Fitness & activities

  • Fitness facilities
  • Fitness center

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Barber/beauty shop
  • Kid meals
  • Vending machine - drinks
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety
  • Breakfast takeaway containers

Parking & transport

  • Parking
  • Car hire
  • Valet parking
  • Accessible parking
  • Parking garage
  • Electric vehicle charging station

Beach & outdoors

  • Terrace
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs

Family

  • Family rooms
  • Babysitting/child services

Services

  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • Laundry washed per local authority guidelines

Business

  • Business center
  • Fax/photocopying
  • Meeting/banquet facilities

Safety & security

  • Safety deposit box
  • Staff adhere to local safety protocols
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security

Comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift / Elevator
  • Non-smoking throughout

More

  • Pets allowed
  • Express check-in/check-out
  • Cycling
  • Facilities for disabled guests
  • Ironing service
  • Private check-in/check-out
  • Special diet menus - on request
  • Allergy-free room
  • ATM/cash machine on site
  • Lockers
  • Wine/champagne
  • Pet bowls
  • Pet basket
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access

Location

721 Government Street, Victoria

Book your stay

Your stay

No dates selected.
Check-in from 04:00 PM until 12:00 AM
Check-out by 11:00 AM
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