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Ensana Hvězda - Imperiál - Neapol

★★★★ · Goethovo náměstí 7, Mariánské Lázně ·

About this hotel

Luxurious Amenities and Services
Ensana Hvězda - Imperiál - Neapol offers a range of upscale amenities including an indoor pool, fitness centre, sauna, and ski equipment rental service. With evening entertainment and room service available, guests can indulge in a truly luxurious experience.

Comfortable and Well-Equipped Rooms
Each room at Ensana Hvězda - Imperiál - Neapol is thoughtfully designed with a seating area, flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries. The cozy bedding and plush towels ensure a comfortable stay for every guest.

Convenient Location and Activities
Located just 300 metres from the Colonnade by the Singing Fountain, guests can easily explore the nearby attractions. Whether it's hiking, skiing, or enjoying table tennis at the hotel, there are plenty of activities to keep guests entertained throughout their stay.

Experience luxury and comfort at Ensana Hvězda - Imperiál - Neapol. Book your stay now for an unforgettable getaway.

What guests say

Fabulous 8.5/10 · summarised by AI from 152 reviews
👍 Friendly staff👍 Good spa and wellness facilities
  • ⚠️ Rushed cleaning
  • ⚠️ Unpleasant experience with spa staff
Cleanliness
7.3
Service
9.3
Location
9.3
Room Quality
8.8
Amenities
8.3
Value for Money
8.8
Food and Beverage
7.8
Overall Experience
8.8

Policies & good to know

Children welcomeNo pets

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed. People 13 years old and over stay for € 40 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are not allowed.

Other

  • Internet: WiFi is available in the hotel rooms and is free of charge.
  • Parking: Private parking is possible on site (reservation is needed) and costs EUR 14 per day.
  • Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

Amenities (99)

Internet

  • WiFi available
  • Free WiFi

Pool & wellness

  • Swimming pool
  • Hot tub/Jacuzzi
  • Sauna
  • Massage services
  • Spa/wellness center
  • Indoor pool
  • Spa/wellness center services
  • Fitness/spa locker rooms

Fitness & activities

  • Fitness facilities
  • Fitness center
  • Golf course
  • Tennis court
  • Table tennis
  • Fitness classes

Food & drink

  • Restaurant
  • Room service
  • Breakfast in the room
  • Barber/beauty shop
  • Kid meals
  • Vending machine - drinks
  • Vending machine - snacks
  • Coffee Shop on site
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety

Parking & transport

  • Parking
  • Airport shuttle
  • Car hire
  • Private parking
  • Airport shuttle (additional charge)
  • Parking garage
  • Airport drop off
  • Airport pick up
  • Shuttle service

Beach & outdoors

  • Terrace
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs

Family

  • Babysitting/child services

Services

  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Tour desk
  • Dry cleaning
  • Daily housekeeping
  • Laundry washed per local authority guidelines

Business

  • Fax/photocopying

Accessibility

  • Wheelchair accessible

Safety & security

  • Staff adhere to local safety protocols
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms

Comfort

  • Non-smoking rooms
  • Heating
  • Lift / Elevator
  • Non-smoking throughout

More

  • Pets allowed
  • Hiking
  • Cycling
  • Horse riding
  • Facilities for disabled guests
  • Ironing service
  • Skiing
  • Packed lunches
  • Bowling
  • Squash
  • Special diet menus - on request
  • Allergy-free room
  • Evening entertainment
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
  • Wine/champagne
  • Fruits
  • Beauty Services
  • Manicure
  • Pedicure
  • Hair Salon Services
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Walking tours
  • Key card access
  • Tour/class on local culture
  • Live music/performance
  • Temporary art galleries

Location

Goethovo náměstí 7, Mariánské Lázně

Book your stay

Your stay

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Check-in from 02:00 PM until 12:00 AM
Check-out by 11:00 AM
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