El Carmen Hotel
· 3 Avenida Norte 9, Antigua Guatemala ·
+31 photosAbout this hotel
Welcome to El Carmen Hotel, a charming retreat in the heart of Antigua Guatemala.
Luxurious Rooms: Each room at El Carmen Hotel is elegantly designed, offering modern amenities such as a TV with cable channels and a private bathroom with complimentary toiletries.
Convenient Services: Enjoy round-the-clock front desk service, stay connected with free WiFi, and explore the shops located on-site for souvenirs and essentials.
Additional Offerings: Take advantage of the meeting facilities for business needs, plan your excursions with the tour desk, and securely store your belongings with the luggage storage available.
Experience comfort and convenience at El Carmen Hotel - book your stay with us today!
What guests say
Fabulous 8.7/10 · summarised by AI from 597 reviews👍 Great location👍 Friendly staff👍 Delicious food
- ⚠️ Slow service on one occasion
- ⚠️ Small room size
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. Children from 2 years old to 9 years old stay for US$10 per person per night when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Groups: When booking more than 3 rooms, different policies and additional supplements may apply.
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free public parking is possible at a location nearby (reservation is not needed).
Amenities (75)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
- ✓Spa/wellness center services
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Vending machine - drinks
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Designated smoking area
- ✓Wine/champagne
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Walking tours
- ✓Tour/class on local culture
- ✓Cooking class
Location
3 Avenida Norte 9, Antigua Guatemala
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM