DoubleTree by Hilton Surabaya
★★★★★ · Jl. Tunjungan 12, Surabaya ·
+51 photosAbout this hotel
Luxurious Accommodation
DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.
Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.
Family-Friendly Facilities
Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.
What guests say
Superb 9.8/10 · summarised by AI from 734 reviews👍 Friendly staff👍 Cleanliness👍 Good location
- ⚠️ Air conditioning issue in one room
Policies & good to know
Children welcomeNo pets
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People 2 years old and over stay for Rp 544,500 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Private parking is possible on site (reservation is not needed) and charges may be applicable.
- Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Amenities (97)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Outdoor pool
- ✓Pool bar
- ✓Swimming pool toys
- ✓Kids' pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service (free)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Children's playground
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓ATM/cash machine on site
- ✓Toilet with grab rails
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Emergency cord in bathroom
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Auditory guidance
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Cooking class
Location
Jl. Tunjungan 12, Surabaya
Book your stay
Your stay
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Check-in from 02:00 PM until 12:00 AM
Check-out by 12:00 PM