Diplomat Hotel
+64 photosAbout this hotel
Luxurious Spa Center with Gym, Pool, and Sauna
Experience ultimate relaxation at Diplomat Hotel by AG Hotels Group with its state-of-the-art spa center offering a gym, swimming pool, and sauna. Unwind after a long day of exploring the city in style.
Elegant Rooms with Panoramic Views
Indulge in the comfort of stylish, classic-style rooms at Diplomat Hotel & Business Center. Admire the panoramic views through tall windows while enjoying modern amenities such as cable TV, minibar, and complimentary bathrobe.
Convenient Dining Options and Event Facilities
Start your day with a delicious buffet breakfast at Diplomat’s restaurant and savor European cuisine for other meals. With a lobby bar offering a variety of drinks and snacks, and event facilities accommodating up to 250 people, Diplomat Hotel Astana ensures a memorable stay.
Book now to enjoy a luxurious stay at Diplomat Hotel by AG Hotels Group in the heart of Astana City.
What guests say
Very good 7.5/10 · summarised by AI from 1,672 reviews- ⚠️ Poor room maintenance
- ⚠️ Inconsistent service
- ⚠️ Limited amenities
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 6 years old stay for free when using an available cot. Children up to and including 7 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for KZT 5,000 per person per night when using an available extra bed. People 13 years old and over stay for KZT 10,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (67)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Indoor pool
- ✓Kids' pool
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Accessible parking
- ✓Street parking
Beach & outdoors
- ✓Terrace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Designated smoking area
- ✓ATM/cash machine on site
- ✓Lockers
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Delivered food - securely covered
- ✓Key card access
Location
29/1 D.Konaev street, Astana