Delfines Collection Hotel by Mercure
+49 photosAbout this hotel
Luxurious Accommodation
Indulge in a stay at Delfines Collection Hotel by Mercure, a 4-star hotel in Santa Cruz de la Sierra. Enjoy the comfort of well-appointed rooms and take advantage of amenities like free WiFi, room service, and a 24-hour front desk.
Convenient Location
Situated just 2.1 km from Gabriel Rene Moreno Autonomous University, our hotel is also close to Arenal Park and the 24th of September Metropolitan Plaza. With easy access to Viru Viru International Airport, your travel convenience is guaranteed.
Modern Facilities
Stay active at our fitness centre, conduct business seamlessly at the on-site business centre, and unwind on the terrace. Benefit from complimentary private parking and airport transfers during your stay.
Book now for an unforgettable experience at Delfines Collection Hotel by Mercure.
What guests say
Fabulous 8.6/10 · summarised by AI from 80 reviews- ⚠️ Service issues
- ⚠️ Value concerns
- ⚠️ Hygiene problems
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (68)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
- ✓Heated pool
- ✓Infinity pool
- ✓Rooftop pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Breakfast in the room
- ✓Coffee Shop on site
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Special diet menus - on request
- ✓Hot spring bath
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Key card access
Location
Calle Pablo Sanz 29, Santa Cruz