Crystal Suites Chez Helena
+43 photosAbout this hotel
Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.
Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.
Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.
Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.
What guests say
Superb 9.5/10 · summarised by AI from 119 reviews- ⚠️ Smell from the bathroom
- ⚠️ High prices for certain rooms
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: No parking available.
Amenities (33)
Internet
- ✓WiFi available
- ✓Free WiFi
Parking & transport
- ✓Airport shuttle
- ✓Airport shuttle (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Family
- ✓Family rooms
Services
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Allergy-free room
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
Location
ul. Szeroka 14, Kraków