Copal Tulum Hotel
★★★★ · Calle Ixchel sn, Tulum, QROO, 77760 ·
+73 photosAbout this hotel
Relaxation at the Spa
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
Recreational Amenities
You're sure to appreciate the 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent.
Fine Dining and Bars
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or unwind with a drink at the bar/lounge or the poolside bar.
Plan your luxury stay at Copal Tulum Hotel in Tulum (Zama) and experience an unforgettable retreat.
What guests say
Fabulous 8.4/10 · summarised by AI from 129 reviews👍 Friendly and helpful staff👍 Beautiful and peaceful grounds
- ⚠️ Minor maintenance issues in rooms
- ⚠️ Need for more kitchen cutlery
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- General: Cashless transactions are available
- Health & Safety: Property uses a professional cleaning service
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- Health & Safety: Property does not require health documentation at check-in
- General: Gap period enforced between guest stays - 24 hours
Other
- Covid: Property does not offer onsite COVID-19 testing
Amenities (36)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Pool sun loungers
- ✓Wheelchair-accessible pool
- ✓Coworking spaces
Fitness & activities
- ✓Fitness facilities
- ✓Snorkeling nearby
- ✓24-hour fitness facilities
Food & drink
- ✓Breakfast available (surcharge)
Parking & transport
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Secured parking
- ✓Accessible shuttle
- ✓No accessible shuttle
Beach & outdoors
- ✓Terrace
- ✓Garden
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
Comfort
- ✓Elevator
More
- ✓Express check-out
- ✓Firepit
- ✓Express check-in/check-out
- ✓Designated smoking area
- ✓ATM/banking
- ✓Express check-in
- ✓Fully fenced
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
Location
Calle Ixchel sn, Tulum, QROO, 77760
Book your stay
Your stay
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Check-in from 03:00 PM until anytime
Check-out by 12:00 PM
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- Front desk staff will greet guests on arrival at the property.