Claro de Luna
+71 photosAbout this hotel
Sustainable Paradise near Playa del Carmen Beach
Private Pool and Family-Friendly Amenities
Claro de Luna offers a serene oasis with a private pool and family rooms. The property also features a garden, barbecue facilities, and a picnic area for guests to enjoy quality time together.
Comfortable Units with Modern Features
Guests can expect a comfortable stay in units with private entrances, desks, wardrobes, and modern amenities like flat-screen TVs and fully equipped kitchens. The private bathrooms are equipped with walk-in showers and hair dryers for added convenience.
Convenient Location and Child-Friendly Services
Located near popular attractions, including Playacar Beach and ADO International Bus Station, Claro de Luna also caters to families with a kids pool. Additionally, the property offers free WiFi, free private parking, and a paid airport shuttle service for a hassle-free stay.
Book your stay at Claro de Luna for an unforgettable experience!
What guests say
Superb 9.2/10 · summarised by AI from 94 reviews- ⚠️ Cockroach issues
- ⚠️ Soft beds
- ⚠️ Minor maintenance issues
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 12 years old and over stay for US$5 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Groups: When booking more than 4 rooms, different policies and additional supplements may apply.
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (59)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
- ✓Kids' pool
Fitness & activities
- ✓Golf course
- ✓Diving
- ✓Snorkelling
Food & drink
- ✓BBQ facilities
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
Family
- ✓Family rooms
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Fishing
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Water park
- ✓Shallow end
- ✓Strollers
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
Location
Calle 12 Norte, Manzana 35, Lote 1, entre 60 y 70 Avenidas Col. Ejido, Playa del Carmen