Modern Accommodations with Free Wi-Fi CityBay Palace Hạ Long Hotel offers modern rooms with free Wi-Fi, air conditioning, and flat-screen TVs. The parquet floors and cozy ambiance provide a comfortable stay.
Delicious Dining Options Indulge in Asian and international cuisine at the on-site City Bay restaurant. Start your day with a complimentary breakfast and savor delectable dishes throughout your stay.
Convenient Location Located in Ha Long, our hotel is just a 20-minute drive to Tuan Chau Island and 150 km away from Noi Bai International Airport. Explore the nearby attractions with ease.
Experience luxury and comfort at CityBay Palace Hạ Long Hotel. Book now for an unforgettable stay!
What guests say
Fabulous 8.5/10 · summarised by AI from 18 reviews
👍 Great location👍 Helpful staff👍 Clean facilities
⚠️ Limited breakfast options
⚠️ No western food choices
Cleanliness
8.1
Service
9.1
Location
9.1
Room Quality
8.5
Amenities
8.6
Value for Money
8.5
Food and Beverage
7.6
Overall Experience
8.6
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for VND 125,000 per person per night when using an existing bed.
People 12 years old and over stay for VND 250,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free public parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Amenities (71)
Internet
✓WiFi available
✓Free WiFi
Fitness & activities
✓Fitness facilities
✓Fitness center
✓Golf course
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Barber/beauty shop
✓Snack bar
✓Physical distancing in dining areas
✓Screens / Barriers between staff and guests for safety
✓Breakfast takeaway containers
✓Mobile app for room service
Parking & transport
✓Parking
✓Free Parking
✓Airport shuttle
✓Airport shuttle (additional charge)
✓Parking garage
✓Shuttle service (additional charge)
✓Shuttle service
Beach & outdoors
✓Terrace
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Concierge service
✓Public transport tickets
✓Laundry washed per local authority guidelines
Business
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Non-smoking throughout
More
✓Express check-in/check-out
✓Facilities for disabled guests
✓Ironing service
✓Designated smoking area
✓ATM/cash machine on site
✓Lockers
✓Kid-friendly buffet
✓Fruits
✓Strollers
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies