citizenM London Bankside
+29 photosAbout this hotel
Modern Amenities and Dining Options
Make use of convenient amenities, including complimentary wireless internet access and a communal living room. Satisfy your appetite at canteenM, offering a restaurant with a bar/lounge, and a coffee shop/cafe for your dining pleasure.
Business and Event Facilities
Take advantage of the 24-hour business center, express check-in, and express check-out services offered. With 7 meeting rooms available, this hotel is perfect for hosting various events.
Luxurious Guest Rooms
Relax in one of the 192 guestrooms featuring modern amenities like refrigerators and iPads. Enjoy entertainment on the 43-inch Smart TVs and stay connected with complimentary wireless internet access. The premium bedding and rainfall showerheads in the private bathrooms ensure a comfortable stay.
Book your stay at citizenM London Bankside and explore London's iconic landmarks just a short walk away.
What guests say
Superb 9.2/10 · summarised by AI from 178 reviews- ⚠️ Cramped room size
- ⚠️ Some issues with room temperature and mattress quality
Policies & good to know
Check-in & house rules
- General: Events/parties not allowed
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Noise policy: Noise-free rooms not guaranteed
- Check-in & Check-out: Contactless check-out is available
- General: Cashless transactions are available
- Guest type: Essential workers only - NO
- Guest type: LGBTQ friendly
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- Health & Safety: Property does not require health documentation at check-in
Other
- Covid: Property does not offer onsite COVID-19 testing
Amenities (58)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Health or beauty spa nearby
- ✓Coworking spaces
Food & drink
- ✓Breakfast available (surcharge)
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Safe-deposit box at front desk
- ✓Housekeeping on request
Business
- ✓24-hour business center
- ✓Computer station
- ✓Banquet hall
Accessibility
- ✓Wheelchair-accessible public washroom
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
- ✓Television in common areas
More
- ✓Express check-out
- ✓No single-use plastic straws
- ✓Comprehensive recycling policy
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Guest education on local ecosystems and culture
- ✓Sustainability/community reinvestment (10% revenue or more)
- ✓Express check-in/check-out
- ✓Multilingual staff
- ✓Express check-in
- ✓Water dispenser
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Recycling
- ✓Renewable energy source - solar
- ✓Renewable energy source - wind
- ✓Eco-friendly cleaning products used
- ✓Humane animal treatment
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Double-glazing on all windows
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓All property's electricity comes from renewable sources
- ✓Comprehensive food waste policy
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Biodegradable/compostable stirrers
- ✓Reusable cups only
- ✓Water-efficient showers only
Location
20 Lavington Street, Surrey House, London, England, SE1 0NZ
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Good to know
- Guests will receive an email 24 hours before arrival with check-in instructions.
- Front desk staff will greet guests on arrival at the property.
- Guests are recommended to download the property's CitizenM mobile app before check-in.