Chaac
★★★★ · 250 Calle 33, Tulum ·
+18 photosAbout this hotel
Luxurious Accommodation: Chaac offers air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV, ensuring a comfortable stay for guests.
Relaxation and Recreation: Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The terrace provides a perfect spot to enjoy the serene surroundings.
Convenience and Connectivity: With a 24-hour front desk, airport transfers, and free WiFi, Chaac ensures a hassle-free stay. The concierge service is always available to cater to guests' needs.
Experience the perfect blend of comfort and convenience at Chaac in Tulum. Book now for an unforgettable stay!
What guests say
Good 6.3/10 · summarised by AI from 5 reviews👍 Language options could be improved👍 Service personnel were generally helpful
- ⚠️ Language barrier was significant
- ⚠️ Inaccessible due to code requirements
Policies & good to know
No childrenNo pets
Amenities (60)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Diving
- ✓Snorkelling
Food & drink
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Outdoor fireplace
Family
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Key access
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Key card access
Location
250 Calle 33, Tulum
Book your stay
Your stay
No dates selected.
Check-in from 04:00 PM until 04:00 PM
Check-out by 11:00 AM