Castello City Hotel
+50 photosAbout this hotel
Luxurious Accommodation with Stunning Views
Castello City Hotel, located near the Pantokrator Gate, offers elegant rooms with free WiFi and picturesque views of the sea and old city. The spacious, air-conditioned rooms feature soundproofed windows, TV, mini fridge, and safe. Families can opt for open-plan rooms for added comfort.
Exquisite Dining and Entertainment Options
Indulge in a Greek buffet breakfast daily or enjoy a complimentary breakfast for early risers. In the evening, savor a drink at the Fifth Floor lounge café bar with the first one on the house. The bar offers breathtaking views of the sea, Venetian walls, and old city, creating the perfect ambiance for socializing or unwinding.
Convenient Location and Exceptional Services
Benefit from the hotel's proximity to the town center, bus and taxi stations, airport, and port. The 24-hour reception staff can assist with personalized services, excursion bookings, and vehicle rentals. Additionally, guests can enjoy early check-in, late check-out, and complimentary 24-hour private indoor parking nearby.
Experience the charm and convenience of Castello City Hotel - book your stay now!
What guests say
Very good 7.8/10 · summarised by AI from 2,380 reviews- ⚠️ Cleanliness issues
- ⚠️ Noise at night
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 10 rooms, different policies and additional supplements may apply.
- Parking: Free private parking is possible at a location nearby (reservation is not needed).
Amenities (74)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Airport shuttle
- ✓Car hire
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Packed lunches
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓ATM/cash machine on site
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Broadcast Live sport events
Location
1, 62 Martyron Avenue, Heraklio Town