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Cascades Mountain Resort, an Ascend Collection Hotel

β˜…β˜…β˜… Β· 201 Sugarloaf Road, Hendersonville, North Carolina, 28792 Β·

About this hotel

Luxurious Recreational Amenities

Immerse yourself in relaxation with 3 spa tubs, a thrilling waterslide, and cozy fireplace in the lobby.

Dining Delights

Indulge in mouthwatering American cuisine at Old Orchard Tavern or grab a coffee at the cafΓ©. Enjoy a drink at the bar/lounge overlooking the poolside.

Convenient Facilities and Services

Benefit from a 24-hour business center, front desk, and a vending machine. Host your event in our spacious conference center or meeting rooms. Free self-parking is available for your convenience.

Ready to experience all this and more? Book your stay at Cascades Mountain Resort, Ascend Hotel Collection now.

What guests say

Good 6.4/10 Β· summarised by AI from 123 reviews
  • ⚠️ Cleanliness issues
  • ⚠️ Poor service
  • ⚠️ Outdated rooms
Cleanliness
3.0
Service
2.5
Location
4.3
Room Quality
3.0
Amenities
2.7
Value for Money
1.5
Food and Beverage
2.7
Overall Experience
1.7

Policies & good to know

No childrenNo pets

Pets

  • Pets: Pets not allowed
  • Pets: Service animals are exempt from fees/restrictions
  • Pets: Service animals are allowed

Health, safety & sustainability

  • Sustainability Certifications: Property confirms they are implementing guest safety measures
  • General: Individually-wrapped food options are available for breakfast
  • General: Guests are provided with free hand sanitizer
  • Guest type: Essential workers only - NO
  • General: Individually-wrapped food options are available
  • General: Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
  • General: Staff wears personal protective equipment
  • General: Property is cleaned with disinfectant
  • General: Individually-wrapped food options are available through room service
  • General: Social distancing measures are in place
  • Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • General: Professional property host/manager
  • Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
  • General: Commonly-touched surfaces are cleaned with disinfectant
  • General: Masks are compulsory at the property

Other

  • Accessibility: No elevators

Amenities (34)

Internet

  • βœ“Free WiFi

Pool & wellness

  • βœ“Health or beauty spa nearby
  • βœ“Conference space
  • βœ“Pool hoist on site

Fitness & activities

  • βœ“Use of nearby fitness center (discount)

Food & drink

  • βœ“Snack bar/deli

Parking & transport

  • βœ“Free self parking

Beach & outdoors

  • βœ“Terrace
  • βœ“Garden
  • βœ“Picnic area

Services

  • βœ“24-hour front desk
  • βœ“Concierge service
  • βœ“Housekeeping on request

Business

  • βœ“24-hour business center
  • βœ“Conference center

Accessibility

  • βœ“Braille or raised signage
  • βœ“Upper floors accessible by stairs only

Safety & security

  • βœ“Smoke-free property

Comfort

  • βœ“Television in common areas

More

  • βœ“Proposal/romance packages available
  • βœ“Fireplace in lobby
  • βœ“Hiking/biking trails nearby
  • βœ“Snowboarding nearby
  • βœ“Waterslide
  • βœ“Ziplining nearby
  • βœ“Horse riding nearby
  • βœ“Visual alarms in hallways
  • βœ“Handrails in stairways
  • βœ“Change of towels (on request)
  • βœ“Well-lit path to entrance
  • βœ“Stair-free path to entrance

Location

201 Sugarloaf Road, Hendersonville, North Carolina, 28792

Book your stay

Your stay

No dates selected.
Check-in from 04:00 PM until 04:00 AM
Check-out by 11:00 AM
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Good to know

  • Front desk staff will greet guests on arrival at the property.