Β· Avenida 5 entre calle 22 y 24, Bacalar, Mexico Β·
+39 photos
About this hotel
Luxurious Accommodation with Access to Public Bath Casa Umay, located in Bacalar, offers guests a unique experience with its air-conditioned rooms, private bathrooms, and cozy patio.
Garden Oasis with Year-Round Outdoor Pool Guests can enjoy the serene garden surroundings and take a refreshing dip in the outdoor pool at any time of the year.
Italian Dining Experience and Exciting Tours Indulge in delectable Italian cuisine at the on-site restaurant or explore the area with various sightseeing tours.
Experience comfort and relaxation at Casa Umay - book now for an unforgettable stay!
What guests say
Superb 9.2/10 Β· summarised by AI from 163 reviews
π Locationπ Service
β οΈ Cleanliness
β οΈ Issues with amenities
Cleanliness
7.9
Service
10.0
Location
9.9
Room Quality
8.9
Amenities
8.8
Value for Money
9.4
Food and Beverage
8.8
Overall Experience
9.9
Policies & good to know
No childrenNo pets
Amenities (31)
Internet
βWiFi available
βFree WiFi
Food & drink
βRestaurant
βRoom service
βBBQ facilities
βShared kitchen
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
Beach & outdoors
βGarden
βOutdoor furniture
Services
βLuggage storage
βTour desk
βConcierge service
βLaundry washed per local authority guidelines
Safety & security
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
Comfort
βNon-smoking rooms
βAir conditioning
More
βExpress check-in/check-out
βPrivate check-in/check-out
βDesignated smoking area
βPublic Bath
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βSanitized tableware & silverware
βContactless check-in/check-out
βGuests can opt-out any cleaning services during stay