Casa Lucy
+73 photosAbout this hotel
Charming Family-Run Accommodation: Casa Lucy, located just 4 blocks from central Puerto Natales, offers a warm and welcoming stay with simple décor and personalized service.
Comfortable Rooms and Delicious Breakfast: The bright rooms at Casa Lucy feature pastel colors, parquet floors, and private bathrooms. Guests can start their day with a full continental breakfast in the cozy living room, complete with eggs, cheese, regional jams, and fresh bread.
Convenient Location and Excursions: Situated close to the city center, Casa Lucy provides easy access to explore Puerto Natales. Guests can also conveniently book trips to the stunning Torres del Paine. Don't miss the chance to experience all this and more at Casa Lucy.
What guests say
Superb 9.4/10 · summarised by AI from 167 reviews- ⚠️ Minor issues with access to certain attractions
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an existing bed. People 4 years old and over stay for US$30 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: No parking available.
Amenities (35)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Family
- ✓Family rooms
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓First aid kit available
- ✓Key access
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
Location
Miraflores 969, Puerto Natales