Casa Gajah Hotel Cuyo
+73 photosAbout this hotel
Luxurious Accommodation
Casa Gajah Hotel Cuyo offers a luxurious stay just steps away from Playa El Cuyo. The property boasts a shared lounge, free private parking, and a terrace with barbecue facilities. Guests can enjoy sea views from select balconies and make use of the business center and concierge service.
Comfort and Convenience
Each room at Casa Gajah Hotel Cuyo is thoughtfully equipped with a coffee machine, private bathroom, and cozy bed linens. Some rooms even feature a kitchen with a fridge for added convenience. Guests can unwind after a day of snorkeling or cycling and explore the nearby Cocal Beach.
Concierge Services and Shuttle
With free WiFi throughout the property, guests can easily plan their activities with the help of the concierge service. For added convenience, the hotel offers a paid airport shuttle service to Cancún International Airport. Book now for a memorable stay at Casa Gajah Hotel Cuyo.
What guests say
Fabulous 8.6/10 · summarised by AI from 74 reviews- ⚠️ Issues with air conditioning
- ⚠️ Minor cleanliness concerns
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 16 years old stay for MXN 300 per person per stay when using an existing bed. Children from 1 year old to 7 years old stay for MXN 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (89)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
Fitness & activities
- ✓Diving
- ✓Snorkelling
- ✓Board games/puzzles
- ✓Yoga classes
- ✓Bike tours
Food & drink
- ✓BBQ facilities
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Beachfront
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
- ✓Beach
Family
- ✓Family rooms
- ✓Babysitting/child services
Services
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Hiking
- ✓Fishing
- ✓Express check-in/check-out
- ✓Cycling
- ✓Horse riding
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Canoeing
- ✓Packed lunches
- ✓Solarium
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Lower bathroom sink
- ✓Higher level toilet
- ✓Pet bowls
- ✓Pet basket
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Walking tours
- ✓Themed dinner nights
Location
Calle 17 esquina calle 28 El Cuyo