Casa Firenza Hotel & Suites Boutique
+49 photosAbout this hotel
Luxurious Accommodation
Casa Firenza Hotel & Suites Boutique in Cuenca offers 5-star accommodation with allergy-free rooms, concierge services, and a 24-hour front desk. The elegantly designed rooms feature modern amenities like flat-screen TVs, free WiFi, and city views from select rooms.
Convenient Facilities
Guests can enjoy a relaxing stay with a terrace, a bar, and a snack bar on-site. The hotel also provides a business area for those traveling for work. The proximity to top attractions like Pumapungo Museum and Cuenca New Cathedral makes it an ideal choice for travelers.
Exceptional Service
Experience top-notch service at Casa Firenza with room service, free toiletries, and a paid airport shuttle for convenience. With a prime location near Tomebamba River, this non-smoking property is perfect for a memorable stay in Cuenca.
Book your stay at Casa Firenza Hotel & Suites Boutique for a luxurious and hassle-free experience.
What guests say
Fabulous 8.3/10 · summarised by AI from 25 reviews- ⚠️ Poor service quality
- ⚠️ Small room size
- ⚠️ High noise levels
Policies & good to know
Amenities (56)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Accessible parking
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Ironing service
- ✓Special diet menus - on request
- ✓Public Bath
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Walking tours
- ✓Key card access
Location
Simón Bolívar Entre Luis Cordero y Benigno Malo, Cuenca