Casa Dona Mercedes
+15 photosAbout this hotel
Scenic Views and Convenient Amenities
Take in the stunning views from the terrace and garden at Casa Dona Mercedes. Enjoy complimentary wireless internet access and make use of features like dry cleaning services and luggage storage.
Modern Comforts and Entertainment
Stay in one of the 9 guestrooms with flat-screen TVs, access to a shared kitchen, and complimentary wired and wireless internet. Cable programming ensures entertainment, while bathrooms offer free toiletries and hair dryers.
Prime Location and Easy Access
Located just a short walk from Quetzaltenango Central Park and Quetzaltenango Cathedral, Casa Dona Mercedes is conveniently positioned near various attractions and amenities. With a roundtrip airport shuttle available for a surcharge, your travels are made easy.
What guests say
Superb 9.0/10 · summarised by AI from 15 reviews- ⚠️ Noise disturbances
- ⚠️ Firm beds
- ⚠️ Varied pricing opinions
Policies & good to know
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
Other
- Accessibility: No elevators
Amenities (13)
Internet
- ✓Free WiFi
- ✓Free wired internet
Parking & transport
- ✓Airport transportation - pickup (surcharge)
- ✓Offsite parking reservations required
Beach & outdoors
- ✓Terrace
- ✓Garden
Services
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Front desk (limited hours)
- ✓Tours/ticket assistance
Safety & security
- ✓Smoke-free property
More
- ✓Library
Location
6a Calle y 14 Avenida 13-42, Zona 1, Quetzaltenango
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Good to know
- The front desk is open daily from 7:00 AM - midnight.
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
- If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- The front desk is staffed during limited hours.