Cacao Tulum departamentos
+37 photosAbout this hotel
Luxurious Accommodation with Top-Notch Amenities
At Cacao Tulum departamentos, indulge in a blend of comfort and style with air-conditioned units featuring private bathrooms, free WiFi, and scenic views. Relax at the rooftop pool or explore the garden while enjoying the convenience of free private parking and airport transfers.
Wellness and Leisure Options Galore
Unwind with spa facilities, wellness packages, and yoga classes offered on-site. Explore the area with sightseeing tours or opt for a bicycle rental to roam around. With a fitness room and public bath available, your well-being is a top priority.
Convenient Location and Services
Located just a short distance from Tulum's key attractions, enjoy easy access to Tulum Archeological Site and Tulum Bus station. Take advantage of the car rental service for further exploration. Book now for an unforgettable stay at Cacao Tulum departamentos.
What guests say
- ⚠️ Poor service
- ⚠️ Unavailability of services
- ⚠️ Lack of communication
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are allowed. No extra charges.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible at a location nearby (reservation is not needed).
Amenities (76)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Massage services
- ✓Exercise/lap pool
Fitness & activities
- ✓Fitness facilities (surcharge)
- ✓Snorkeling on site
- ✓Beach yoga on site
- ✓Bicycle-friendly property
Food & drink
- ✓Physical distancing in dining areas
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Car hire
- ✓Shuttle service (additional charge)
- ✓Self parking (surcharge)
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Private beach nearby
- ✓Japanese garden
- ✓Beach toys
- ✓Rooftop garden
Family
- ✓Family rooms
Services
- ✓Tour desk
- ✓Concierge service
- ✓Grocery deliveries
- ✓Public transport tickets
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Guest education on local ecosystems and culture
- ✓Pets allowed
- ✓Private check-in/check-out
- ✓Allergy-free room
- ✓Public Bath
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
- ✓Wine release events
- ✓Reception hall
- ✓Fishing nearby
- ✓Swimming nearby
Location
Calle 1 poniente 12 y, C. 14 Sur M 18, La Veleta, 77780 Tulum, Q.R.