BYPILLOW The Citadel
+28 photosAbout this hotel
Prime Location in Madrid
Located just steps away from Mercado San Miguel, BYPILLOW The Citadel offers a prime location in the heart of Madrid. With Plaza Mayor and Puerta del Sol within walking distance, our guests can easily explore the vibrant city life.
Modern Amenities
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TV, and private bathrooms. Relax in style with our cozy bed linens and plush towels provided in every room.
Convenient Services
Let our tour desk help you plan your itinerary and make the most of your stay. Need a ride to the airport? Take advantage of our paid airport shuttle service for a hassle-free journey.
Book your stay at BYPILLOW The Citadel now and immerse yourself in the beauty of Madrid!
What guests say
Fabulous 8.5/10 · summarised by AI from 587 reviews- ⚠️ Bad odors in rooms
- ⚠️ Noise issues
- ⚠️ Ongoing construction
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 2 rooms, different policies and additional supplements may apply.
- Parking: No parking available.
Amenities (30)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Airport shuttle
- ✓Airport shuttle (additional charge)
- ✓Shuttle service
Services
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
Location
Espejo, 2, Madrid