Biwa Tulum
+56 photosAbout this hotel
Luxurious Accommodations
Biwa Tulum, a 4-star hotel in the heart of Tulum, offers air-conditioned rooms with free WiFi and city views. Each room is well-equipped with modern amenities, including a flat-screen TV, private bathroom, and comfortable bedding. Some rooms even feature a balcony and kitchenette for added convenience.
Relaxation and Recreation
Guests can unwind at the year-round outdoor pool, terrace, or fitness centre. The hotel also boasts a shared lounge and a restaurant where delicious meals are served. For entertainment, there is a billiards table available, and guests can also explore the area with bike or car rentals.
Convenient Services
With free private parking, concierge assistance, and safety deposit boxes in each room, Biwa Tulum ensures a worry-free stay for all guests. Additionally, the hotel offers airport shuttle services for a seamless travel experience.
Book your stay at Biwa Tulum now for a perfect blend of comfort and luxury!
What guests say
Fabulous 8.9/10 · summarised by AI from 154 reviews- ⚠️ Noise issues
- ⚠️ Limited food and beverage availability
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People 2 years old and over stay for MXN 500 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (75)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Heated pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Billiards
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
Services
- ✓Laundry
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Shared lounge/TV area
More
- ✓Facilities for disabled guests
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Public Bath
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Delivered food - securely covered
- ✓Key card access
Location
Av. Satelite Norte y calle Bubullek, Tulum