Ascott Waterplace Surabaya
+29 photosAbout this hotel
Luxurious Amenities
Ascott Waterplace Surabaya offers a luxurious stay with an outdoor swimming pool and a complimentary gym for guests. The fully furnished apartments provide a comfortable living space with modern amenities including a flat-screen TV, DVD player, and a fully equipped kitchen.
Convenient Location
Located in front of Pakuwon Trade Center, guests have easy access to convention halls, department stores, and dining options. Additionally, the apartment is just a short drive away from popular attractions such as Ciputra World Surabaya, Ciputra Golf Club & Hotel, Plaza Tunjungan, and Surabaya Zoo.
Exceptional Services
Guests can enjoy a hassle-free stay with services like laundry, dry cleaning, and ironing. The staff is dedicated to providing top-notch hospitality, including arranging airport transfers and offering in-room dining. With free parking for drivers, Ascott Waterplace Surabaya ensures a convenient and enjoyable experience for all guests.
Book your stay at Ascott Waterplace Surabaya now for a memorable and relaxing getaway.
What guests say
Superb 9.1/10 · summarised by AI from 210 reviews- ⚠️ Cleanliness issues
- ⚠️ Need for room updates
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. People 6 years old and over stay for Rp 588,235 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (68)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
Food & drink
- ✓Restaurant
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Sun terrace
- ✓Kids' outdoor play equipment
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Shared lounge/TV area
More
- ✓Ironing service
- ✓Designated smoking area
- ✓Water park
- ✓Indoor play area
- ✓Water slide
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Process in place to check health of guests
- ✓Key card access
Location
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya