Outdoor Pool and Spa: Enjoy a refreshing dip in the outdoor pool or indulge in a rejuvenating spa treatment amidst lush tropical gardens.
Beachfront Location: With direct beach access and stunning views of the sea, Ana y Jose Charming Hotel & Spa offers the perfect seaside retreat just minutes away from Tulumβs ancient Maya ruins.
Experience the beauty of Tulum and unwind in luxury at Ana y Jose Charming Hotel & Spa. Book your stay now for an unforgettable tropical escape.
What guests say
Superb 9.0/10 Β· summarised by AI from 395 reviews
π Exceptional, named service (William, Maria, Jose, Ana, etc.)π Beachfront/tropical setting and lovely atmosphereπ Excellent food and restaurant service
β οΈ Location not ideal for some guests (one reviewer preferred a different location)
Cleanliness
9.0
Service
9.0
Location
8.0
Room Quality
9.0
Amenities
9.5
Value for Money
9.0
Food and Beverage
9.5
Overall Experience
9.0
Policies & good to know
Children welcomePets allowedParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for US$147 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are allowed. Charges may be applicable.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in all areas and is free of charge.
Amenities (100)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βHot tub/Jacuzzi
βMassage services
βSpa/wellness center
βOutdoor pool
Fitness & activities
βFitness facilities
βFitness center
βBoard games/puzzles
βYoga classes
Food & drink
βRestaurant
βRoom service
βBar
βBreakfast in the room
βKid meals
βSnack bar
βCoffee Shop on site
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βFree Parking
βAirport shuttle
βCar hire
βPrivate parking
βAirport shuttle (additional charge)
βShuttle service (additional charge)
βAirport drop off
βAirport pick up
βShuttle service
Beach & outdoors
βTerrace
βGarden
βSun terrace
βBeachfront
βPrivate beach area
βOutdoor furniture
βSun loungers or beach chairs
βPicnic area
βSun umbrellas
βBeach
Family
βFamily rooms
βKids' club
Services
β24-hour front desk
βLaundry
βLuggage storage
βTour desk
βDry cleaning
βCurrency exchange
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βFax/photocopying
βMeeting/banquet facilities
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βNon-smoking throughout
More
βPets allowed
βCycling
βIroning service
βWindsurfing
βPacked lunches
βSolarium
βPrivate check-in/check-out
βSpecial diet menus - on request
βAllergy-free room
βIndoor play area
βPublic Bath
βWine/champagne
βFruits
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βInvoice provided
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies