Aldea Balam
★★★ · Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3 ·
+56 photosAbout this hotel
Luxurious Amenities
Aldea Balam offers a range of luxurious amenities including an outdoor swimming pool, free bike rentals, and a garden for guests to enjoy during their stay.
Delicious Dining Options
Guests can indulge in a variety of American and Caribbean dishes at the hotel's restaurant or unwind with a cocktail at the bar, providing a delightful dining experience.
Exceptional Guest Services
With multilingual staff available 24/7 at the reception, guests can enjoy round-the-clock assistance for a seamless and unforgettable stay at Aldea Balam.
Book now to experience a perfect blend of comfort and hospitality at Aldea Balam in Tulum!
What guests say
Fabulous 8.5/10 · summarised by AI from 32 reviews👍 Charming staff👍 Spacious rooms👍 Great amenities
- ⚠️ Dirty pool
- ⚠️ Distant location
Policies & good to know
Children welcomePets allowedParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are allowed. No extra charges.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (66)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Picnic area
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Packed lunches
- ✓Public Bath
- ✓Wine/champagne
- ✓Fruits
- ✓Pet bowls
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
Location
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM